Policy on Returns and Exchanges
Returns will be accepted for store credit only. As long as the item is still brand new and you received your item within 30 days, simply fill out the return request form below to get the process started.
Here’s what you need to know:
*The item must be sent back to our warehouse within 30 days of receiving the order.
*Returns/exchanges must be in original condition. The item must be unused, free of stains or tears, clean, unwashed, and unopened with original tags and packaging.
*A 50% restocking fee will be deducted if the item is missing any piece of original packaging. This includes original bag.
*Returns/exchanges will not be accepted if the item was worn, dirty, has an unfamiliar odor such as perfumes or smoke, damaged, or washed.
*All items returned will be given store credit for the product price minus the cost of initial shipping from our end.
*The customer will be responsible for the cost of the return shipping. The package can be sent back to our office via the most affordable shipping method of the customer's choice.
*Returned/exchanged items will be thoroughly inspected within 3-7 business days of receiving the package.